AI training for hospitality: train your hotel teams in AI

VIAVEÏS is the telecoms subsidiary of VINCI Autoroutes. It works on the telecom infrastructure of 4,400 km of motorway network, with very different teams: projects, contracts, finance, engineering.

Mérieux Equity Partners invests in healthcare companies, through private equity and venture capital. The fund brings together investment teams (Buy-out and Venture Capital), investor relations and support functions.

A Hilton group palace hotel in Versailles. Around 200 employees, about a hundred of whom work on digital tools every day.

Econocom is a European digital transformation group: €2.9 billion in revenue in 2025, nearly 8,700 employees and a presence in 16 countries. For 50 years, it has supported companies with their equipment, IT services and financing.

Alexion Pharma France is the AstraZeneca subsidiary dedicated to rare diseases, based in Levallois-Perret. It has around 200 employees in France, 220 including Belgium.

Profiles range from medical and sales teams to support functions, in a highly regulated environment.

Ciclad is an LBO fund specialising in French SMEs, with expertise in buyout and succession capital. Its Invest team works on long, sensitive documents: information memoranda, tax returns, data rooms and due diligence reports.

Daher Business Support (DBS) is the support functions division of the Daher group, a player in aerospace and industrial logistics.

It brings together the HR, finance, accounting, IT, legal, procurement and communications teams. Different roles with one thing in common: lots of documents, data and processes where generative AI can save time.

IPSEN is a global biopharmaceutical group specialising in oncology, rare diseases and neuroscience. Its finance, procurement and IT teams work in a regulated environment, where figures and the format of deliverables leave no room for approximation.

Accor is an international hospitality group.

Its Sustainability Department brings together 35 to 45 employees across 6 teams, including Diversity-Disability-Inclusion, Marketing, Sustainable Energy and Performance.

The teams already have Accor GPT, the group’s in-house AI, the Claude add-ins for Excel and PowerPoint and Claude Code.

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Samsung Electronics France is the French subsidiary of the Samsung Electronics group.

Its Human Resources department supports teams day to day on topics where data is among the most sensitive in the company: pay, employee relations, internal promotions and onboarding of new joiners.

For two years, Samsung Electronics France has been rolling out generative AI with AI Sisters, one department after another. After the teams trained in previous sessions, it was HR's turn.

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Samsung Electronics France is the French subsidiary of the Samsung Electronics group, active in consumer electronics and technology solutions: smartphones, TVs, connected home appliances and professional equipment.

AI Sisters has been supporting Samsung Electronics France for more than a year on an AI programme rolled out across the year: training, role-based workshops, ambassador sessions and short formats. The Lunch & Learn is one of these formats, designed specifically with the Samsung teams to embed AI in day-to-day work without taking up entire days.

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TotalEnergies is one of the world's five largest energy groups, operating in more than 130 countries. The GRP People & Services division brings together the group's strategic HR functions: talent development, HRBP, training, internal communications and Support functions. These teams, spread across several roles and regions, drive the organisation's transformation projects day to day.

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Sud Express is a French women's ready-to-wear brand founded in 1987, with 95 owned stores across the country. Positioned in the accessible-premium segment, it targets women aged 25 to 45 and relies on regularly refreshed seasonal collections, with a strong Parisian identity and an active omnichannel network — boutiques, department store concessions, and e-commerce.

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Babilou is one of Europe's leading private nursery operators, with over 1,000 establishments in some fifteen countries. Founded on the conviction that the first 1,000 days of life are crucial, the group has built itself around a demanding educational project, driven by teams dedicated daily to children and families. With several thousand employees, Babilou faces the same transformation challenges as large organizations: gaining efficiency without losing humanity.

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Albioma is an independent power producer committed to the energy transition, operating biomass, solar and geothermal plants in France and internationally. Its finance teams handle sensitive data and complex accounting processes every day, in an environment with strict regulatory and confidentiality requirements.

Meilleurtaux is one of the leading players in lending and insurance in France. Every day, its teams handle complex financing applications, insurance contracts and demanding customer relationships. In a sector where processing speed and quality of advice make the difference, generative AI is a major strategic lever to speed up processes and free up time for higher-value work.

Fubo is the US leader in sports streaming. The company broadcasts sports and entertainment content in the United States, with teams spread across the whole country.

TV5 Monde is the international French-language channel. Its editorial teams, production crews, and on-air staff produce and broadcast multi-platform content to a global audience, within a continuously evolving media sector.

Tikehau Capital is a major player in Private Equity and Private Debt in Europe. The group recently rolled out its own secure internal LLM (“Lagoon”) and is deploying generative AI as a strategic lever across its 700+ employees.

Vivacy is a leading French laboratory in aesthetic medicine. Known for its Stylage® range and IPN-Like technology, the laboratory works with dermatologists and cosmetic surgeons in demanding markets where scientific and commercial argument is central.

SFL - Société Foncière Lyonnaise is a major player in commercial real estate (office property). The group supports its tenants and investors on prestigious assets in a sector where asset value and property management are key issues.

Le Meurice is an iconic institution of Parisian hospitality, located on rue de Rivoli facing the Tuileries Garden. This 5-star hotel in the Dorchester Collection has embodied French elegance and the Parisian art of living for more than two centuries. Every detail counts, service excellence makes the difference, and people are at the heart of the guest experience.

Prisma Media is one of the French leaders in the media and publishing sector. The group operates numerous strong brands and supports its teams in the evolution of digital tools.

Paris Society is a major player in premium hospitality in France. The group operates several venues and concepts, in a sector where excellence and attention to detail are paramount.

NewCo M&A MidCap is a key player in mergers and acquisitions for wealth management firms. A boutique specialising in the MidCap segment, NewCo offers its clients tailored support through the strategic stages of a sale, acquisition or fundraising.

Maison Pariente is a French family-run hotel group behind a collection of 5-star houses: Lou Pinet in Saint-Tropez and Crillon le Brave in Provence. Each property embodies a distinctive vision of hospitality: understated luxury, authenticity, refinement and warmth.

Chequers Capital is a Private Equity firm. In a financial environment where fast, well-informed decisions are essential, the fund is exploring the potential of AI to optimise its processes.

Capza is a leading private equity firm in Europe. Its deal, operations and support teams help portfolio companies grow and transform.

Audiens is the leading mutual insurer for the French media sector. It supports culture and media professionals with their social protection and their day-to-day working lives.

Sopra Steria is a European leader in technology consulting and digital services. Its communications teams carry the company's image and support its major strategic projects, including The Famous Project.

Adenes is the leader in post-loss claims assessment. Every day, its experts handle complex cases (policyholders, insurers, contractors) that demand rigour, precision and responsiveness.

IPSEN is a global biopharmaceutical group specialising in oncology, rare diseases and neuroscience. Its Finance teams, based across Europe, support the group's growth in a regulated and demanding environment.

Accor is a global leader in hospitality with more than 5,500 hotels and residences around the world. Its Luxury & Lifestyle division brings together the group's premium and lifestyle brands, supported by international B2B Sales teams.

The Institut Français is the leading operator of France's cultural action abroad. Its cultural and administrative teams promote French culture internationally through a worldwide network of institutions.

Samsung Electronics France is the French subsidiary of the Samsung group, theworld leader in consumer electronics and digital technologies.
‍Operating internationally, the group places innovation and new technologies at the heart of its development strategy.

Hôtel du Collectionneur is part of The Gate Collection. A high-end Parisian hotel known for its style and service, it welcomes a demanding international clientele.

Satisfaction Group is one of the leaders in TV production in France, chaired by Arthur (Jacques Arthur Essebag), an iconic figure of French television. The group produces content for French channels and operates in a fast-changing audiovisual sector.

Monnoyeur is an international industrial group specializing in equipment and services for construction, energy, and material handling, with a strong culture of safety and innovation, the group operates in 23 countries.

Circet is the number one in fixed and mobile telecoms infrastructure services. In a sector where innovation is key, the company works on complex, international technical projects.

This leading Paris school brings together 300+ teachers and administrative staff around a shared educational mission. With AI transforming every sector (including education), the school wanted its teams to be ahead of the curve on the educational use of generative AI.

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Samsung Electronics France is the French subsidiary of the Samsung group, theworld leader in consumer electronics and digital technologies.
Operating internationally, the group places innovation and new technologies at the heart of its development strategy.

Havas Group is a major global player in communications and consulting. Its HR teams support an international workforce spread across the world, with significant challenges in recruitment, onboarding and talent management.

Webedia is the leader in online entertainment. In a constantly changing digital environment, the company aims to embed AI at the heart of its business to maximise team efficiency while adapting to the sector's new challenges.

Les Échos - Le Parisien is a major player in the French media sector, a constantly changing industry where adopting innovative technologies is essential to improve efficiency and open up new creative perspectives.

Prisma Media is a leading media group in France with strong brands like Capital, Gala, and Femme Actuelle. The Upload team manages editorial production in a sector where responsiveness and content quality are crucial.

Webedia is the French leader in digital content production, known for its network of influential sites such as Allociné, PurePeople and Jeuxvideo.com. The company is also a key player in influencer marketing and entertainment, working with the biggest YouTube stars.

JCDecaux is the world leader in outdoor advertising. Its IT department develops and runs the technology platforms that support the group's entire business worldwide.

Initiative & Finance is a key player in French private equity. The fund invests in growing companies and supports their leaders in their strategic development projects.

Accor is the world leader in hospitality. The group's Innovation Lab explores emerging technology uses and their potential for integration into the group's hotel operations.

JCDecaux is the world leader in outdoor advertising. Its teams develop cutting-edge digital advertising solutions and work in a fast-moving technology environment.

The Hoxton is part of Ennismore, Accor's lifestyle division, which runs the group's most creative addresses around the world (Mama Shelter, 25hours, The Hoxton). International lifestyle hospitality, with sales teams used to selling hotel spaces to large companies for seminars, product launches and corporate events.

CFS Brands is an international group recognised for its expertise in designing and distributing innovative solutions for foodservice professionals, product design and commercial equipment. As part of its international expansion, CFS Brands is helping its teams build their skills in using generative AI.

France Invest brings together Private Equity players and supports SMEs and investment funds in their operational and strategic activities. The teams in these organisations face challenges around performance and project management, as well as the need to produce clear, readable materials quickly.

Mutualité Française brings together most health mutual insurers in France. A long-standing, strategic player in social protection, it works every day to guarantee fair access to care, defend a solidarity-based model and support its members with their health, prevention and service needs.

Airelles is one of the most prestigious French hotel collections, bringing together exceptional properties: winter hotels, summer addresses, heritage sites and international establishments such as Airelles Venezia. Renowned for its high standards, attention to detail and unrivalled hospitality, the group embodies the highest level of service in luxury hospitality.

Maisons Pariente is an independent French hotel group, known for its five-star properties combining high standards, elegance and hotels with character. Le Coucou Méribel, an iconic 5-star hotel nestled in the heart of the Alps, embodies this vision perfectly: an exceptional place where every detail matters, including financial management.

BDO is one of the French and international leaders in accounting, audit and advisory.

Its reputation rests on high technical standards, impeccable rigour and exemplary closeness to its clients.

Turenne Groupe is a well-known independent small-cap private equity firm in France, specialising in supporting SMEs and mid-sized companies at every stage of their development. Founded more than 20 years ago, the group makes equity investments in companies that are growing, changing hands or transforming, and supports their leaders in their strategic, people and organisational projects.

Molotov.TV is a leading French TV streaming and multimedia content platform. The company operates in a constantly changing sector that demands ongoing adaptation and innovation.

The CNC (Centre National du Cinéma et de l'Image Animée) is the public body responsible for supporting the creation, production and distribution of film and audiovisual content in France. Its leadership steers public policy for the sector in a fast-changing environment.

Molotov.TV is a French TV streaming and multimedia content platform. The company operates in a constantly changing sector, where marketing and editorial teams must keep innovating to stay relevant.

The Ministry for Europe and Foreign Affairs leads the France's foreign policy. The Directorate for Cultural, Social and Educational Diplomacy leads the cultural and educational projects supported by France abroad.

We Are Influence is a leading agency in the influencer and luxury sectors. In an industry where responsiveness, creativity, and client precision are decisive, the agency supports major brands with a high standard for writing, strategy, and the elegance of its output.

MoOngy is a European consulting and engineering group that supports companies with their technology, digital and industrial transformation projects through a network of expert firms and specialist consultants.

Hively is an upscale hotel group operating more than 80 properties in France and Europe. Known for its sense of service, the quality of its facilities and its operational standards, the group is continuously modernising to deliver a flawless guest experience.

The Plaza Athénée, an iconic palace located on Avenue Montaigne in Paris, is a global symbol of French elegance.
From haute couture to gastronomy and the art of hospitality, every moment is crafted to offer an exceptional experience. A demanding, premium, sensory DNA.

Florac is a recognized player in Private Equity, supporting business development through strategic investments and a financial analysis rigorous. In an environment where speed of execution, quality of analysis, and decision-making are essential, the teams daily handle investment notes, financial reports, Information Memorandums, and market studies.

Mazarine is one of the largest communication agencies dedicated to luxury, fashion, and culture.

Cartier, Louis Vuitton, Dior, Gucci, Prada: behind the Mazarine name are some of the best creative and technical teams in the market.

Their developers and project managers design the digital experiences for the world's leading brands.

They already possess a very high technical skill level, adhere to demanding production standards, and maintain impeccable code quality.

The DICA brings together SMEs and distribution networks in the leisure vehicle sector. Primarily VSEs and SMEs, its members face concrete challenges related to performance, project management, professional efficiency, and adapting to changes in the professional world.

Infranity is a European asset manager specializing in infrastructure debt and equity, affiliated with Generali Investments.

Founded in 2018 by Philippe Benaroya, Alban de La Selle, and Gilles Lengaigne, the fund manages over 11 billion euros in assets and has established itself as one of the European leaders in sustainable infrastructure investment.

Core/Core+ positioning, a discipline focused on essential assets (energy transition, green mobility, digital infra, social infra), and ESG requirements rooted in SFDR standards.

A subsidiary of the VINCI group, VINCI Facilities is a leading player in facility management and building services.
The company supports its clients in the operation and maintenance of their infrastructure, with strong focuses on energy performance, service quality and operationalefficiency.

Daher is a global player in aeronautics and industrial logistics. In a demanding multi-site environment, operational, logistics, and support teams must gain efficiency while adhering to high standards of quality and safety.

The challenge of digital transformation is central to staying at the forefront given the competitiveness challenges in the aeronautics sector.

ENGIE is one of the leaders in energy and services worldwide, operating in over 30 countries.
Committed to the energy transition, the group develops low-carbon solutions, infrastructure, and services for businesses, local authorities, and individuals.
In a constantly evolving environment, ENGIE leverages innovation and digital transformation as key drivers to accelerate its performance and support its businesses.

The Monnoyeur Group is a family group founded in 1906, and a long-standing Caterpillar dealer since 1929.

Present in 23 countries across 5 continents, it has over 9,000 employees and operates through 6 business units with very different activities: Bergerat Monnoyeur (construction), Aprolis (materials handling), Eneria (energy), Arkance (digitalization), Chronoflex (hydraulic maintenance), Ipso (agriculture).

A group multi-activity, multi-country, multi-functional, with processes and data that vary greatly from one subsidiary to another.

Prisma Media is a major player in the French media sector. Amidst continuous innovation and evolving practices, its sales teams must constantly train themselves on the new opportunities offered by digital tools to support their advertisers.

La Poste is a major national player in public service and regional transformation. Present throughout France, it supports millions of citizens and businesses every day and is an essential pillar of the country's economic and social cohesion.

MAPED is an international industrial group recognized for its innovations in the field of school, office, and creative hobby supplies.

‍Operating in many countries, MAPED places marketing, understanding user needs, and product innovation at the heart of its development strategy.

Hyatt Hotels Corporation is one of the most recognized international hotel groups in the world, with a presence in 1,300 properties spread across more than 70 countries.

In Paris, the Hyatt Regency Paris Étoile, the capital's only skyscraper converted into a 4-star hotel, welcomes thousands of international visitors each year.

‍Over 1,000 rooms, and a service standard where sophistication, efficiency, and excellent hospitality come together daily.

Ardian is a leading international investment firm , renowned for its excellence, rigor, and global influence.

Operating in France, Germany, and Italy, the group embodies performance and innovation for the benefit of its investors.
Its teams handle sensitive data daily and produce high-value strategic analyses in an environment where confidentiality is non-negotiable.

Founded in Herbiers in Vendée, the Liebot Group designs, manufactures, and markets windows, glazed doors, entrance doors and aluminum facades, PVC, wood and wood-aluminum.

The group comprises 13 companies and 4,000 employees around brands well-known throughout the construction industry: K-LINE (French leader in aluminum windows), MéO (leading French manufacturer of wood-aluminum joinery since 1983), Ouest Alu, Wibaie, BIPA, Vetrex, PaX.

Liebot operates in two areas: industrial windows and facades, and across all distribution channels: installer craftsmen, merchants, DIY superstores, builders, and design offices.
With €860 million in revenue and a presence in five European countries, the group represents exactly the type of organization where generic AI training doesn't work: too many different professions, too many subsidiaries, too many confidentiality concerns.

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