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5 stages in 2 intensive sessions: Accor’s Innovation Lab gets its teams up to speed on generative AI
AI training for hospitality: Accor's Innovation Lab follows 2 sessions in 5 parts, from prompting to hotel concept creation with Midjourney and automation.



Accor's Innovation Lab, the innovation hub of the world leader in hospitality, called on AI Sisters to help its teams discover and take ownership of generative AI.
2 intensive sessions structured in 5 progressive parts, building in a crescendo: an introduction to generative AI, the art of prompting, optimising internal operations, innovation and hotel concept creation (with Midjourney), and customer service automation. This AI training for hospitality demystified AI for the Innovation Lab team and opened up new ways to implement it in Accor's internal processes.
Introducing Accor's Innovation Lab to the fundamentals of generative AI
The goal: introduce the team to the fundamentals of generative AI and explore together the concrete applications for the hospitality sector. Demystify AI and encourage practical, everyday use of these technologies.
An Innovation Lab team
A team whose mission is to explore innovation. AI is a subject they need to master for the whole group.
Demystifying AI
Moving past the fantasies to explore the real, concrete applications in hospitality.
Implementation in Accor's processes
The end goal: implement these tools in the group's internal processes.
Building in a crescendo
5 parts to move step by step from ChatGPT fundamentals to customer service automation.
Ready to bring AI into your hospitality roles and operations?
Let's talk about your project.






Our programme: 5 parts in a crescendo for the Innovation Lab
A progressive programme structured in 5 parts to explore every facet of generative AI in hospitality, from the fundamentals to automation.
Part 1 - Introduction to generative AI
An introduction to the fundamentals of generative AI, focused on ChatGPT and its applications in the hotel sector.
ChatGPT
Part 2 - The art of prompting & everyday applications
A discussion of why precise prompting matters and its impact on everyday efficiency: writing emails, analysing documents.
Part 3 - Optimising internal operations
A focus on using AI to optimise internal processes: planning, budget estimates.
Parts 4 & 5 - Innovation and customer service
Creating innovative hotel room concepts with Midjourney, and setting up smart chatbots to simplify check-in/out.
Midjourney

Want to make AI a driver of innovation for your teams?
Let's talk about your project.






AI use cases for hospitality innovation
The 5 areas explored with the Innovation Lab.

ChatGPT fundamentals
→ Introduction to generative AI
→ Applications in the hotel sector
→ Demystifying AI
Prompting & everyday efficiency
→ Writing emails
→ Analysing documents
→ Day-to-day efficiency
Internal operations
→ Process optimisation
→ Planning
→ Budget estimates
Hotel concepts & chatbots
→ Innovative room concepts with Midjourney
→ Smart check-in/out chatbots
→ Enhancing the guest experience
The results of the Accor Innovation Lab AI training
Before and after the session


Before: AI to demystify for the whole group. The Innovation Lab has to master AI for the entire group. The starting point: move past the fantasies and find the real applications in hospitality.
With AI Sisters: Five parts, from the basics to customer service. The two sessions go from ChatGPT to prompting, then to internal operations, room concepts with Midjourney and check-in/out chatbots.
intensive sessions
parts building in a crescendo
tailored to the hospitality world
employees trained
Ready to implement AI in your hotel processes?
Let's discuss your strategic project.
Got it. An AI Sisters expert will email you to plan your AI training.
Your email didn't go through. Check the address, or write to us at contact@aisisters.ai.
An expert will reply to scope your AI training, with no commitment.






Accor is the world leader in hospitality. The group's Innovation Lab explores emerging technology uses and their potential for integration into the group's hotel operations.
A programme built around your roles and your tools, pre-audit included.
Got it. An AI Sisters expert will email you to plan your AI training.
Your email didn't go through. Check the address, or write to us at contact@aisisters.ai.
An expert will reply to scope your AI training, with no commitment.

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“A very dynamic, practical day, perfectly suited to our challenges. The teams came away with tools and ideas to put into practice the very next day.”

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