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Since 2 February 2025, the European regulation on artificial intelligence (the AI Act) has required companies to train the people who use AI. This is Article 4, on “AI literacy”. Many companies are still unaware of it, even though their teams use ChatGPT, Claude or Copilot every day.
In brief
- Article 4 of the AI Act has applied since 2 February 2025.
- It covers every company that uses an AI system, not just those that develop one.
- It requires a “sufficient level of AI literacy” for staff, suited to their role and to how they use it.
- The text does not set a required format: it is up to the company to choose, and to be able to show what it has done.
- Qualiopi-certified training can be funded by your OPCO (French training funds) or your skills development plan.
What Article 4 of the AI Act says
Article 4 asks providers and deployers of AI systems to take measures to ensure, to the best of their ability, a sufficient level of AI literacy among their staff and the people who use these systems on their behalf.
The text takes into account their technical knowledge, experience, education and the context in which AI is used. In other words, the same is not expected of a developer, a recruiter or an accountant.
💡 To put it simply: a “deployer” is just an organisation that uses an AI system in its business. A company whose teams work with ChatGPT, Claude or Copilot is one.
Who is affected in your company
Everyone who uses an AI tool in their work: business teams who write or analyse with an assistant, managers who decide how it is used, technical teams who integrate it, and contractors who use it on your behalf.
The expected level depends on the role. For most employees, it means understanding what the tool can do, its limits, the possible errors and the rules on data. For leaders, it also covers governance and risk.
What “AI Act” training should cover
- Understanding the tool: what a generative AI model does, and what it does not.
- Knowing its limits: errors, fabrications, bias, and the need to check outputs.
- Protecting data: which information can go into which tool, in line with the GDPR.
- Applying it to your job: concrete use cases, on the tools approved by the company.
- Knowing who to ask: internal rules, points of contact and what to do when in doubt.
That is the principle behind our training: we start from each team’s tasks, then choose the tool. Our role-based AI workshops and our AI training for managers and leaders include this foundation.
How to prove you are compliant
The AI Act requires neither a certificate nor a minimum duration. But in the event of an inspection or an incident, you will need to be able to show what you have put in place. Keep a simple record:
- the list of AI tools in use and the teams concerned;
- the programme of training completed and the attendance sheets;
- individual training certificates;
- the charter or internal rules on AI use.
Training delivered by a Qualiopi-certified provider already gives you most of these documents.
How to fund this training
AI Sisters is a Qualiopi-certified training provider. Your AI training can therefore be covered by your OPCO or included in your skills development plan, subject to their conditions. The details are in our guide to funding AI training.
Where to start
- Take stock of the AI tools in use, officially or not.
- Set the rules: approved tools, prohibited data, mandatory review.
- Train by role, starting with the teams that use AI the most.
- Keep the evidence: programmes, attendance, certificates.
- Update regularly to keep pace with the tools, which change fast.
To go further, also read how to integrate AI into a company and our complete guide to corporate AI training.
Key takeaways
- Article 4 of the AI Act has applied since 2 February 2025 to every company that uses AI.
- The expected level of training depends on each person’s role.
- No format is required, but you must be able to show what has been done.
- Qualiopi training is OPCO-fundable and provides the evidence you need.
This article is general information and does not constitute legal advice.
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