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Hotel industry

Tomorrow, all hotels will use AI

Leaders are getting ready for it today. And you?

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how To form Do hotel teams use artificial intelligence on a daily basis?

In the hotel industry, the uses of artificial intelligence are directly linked to operational realities: reception, customer relationships, revenue management and data management.
Our expertise combines knowledge of the sector and artificial intelligence to train teams on concrete uses.

They made us trust

“The pair of the 2 sisters is great; they complement each other perfectly well. “
Aurélie Brunet
Sales expert with specialization in Hospitality and Tourism
“Really well done for these sessions! The sessions in smaller set-up were very useful. It was not always easy to keep the pace between theoretical sessions and more practical ones, but they managed to create a very dynamic set-up within our group! “
Mael Wehbe
Global HR Business Partner - Accor - Luxury & Lifestyle Division
“Very nice animation, dynamic, attentive”
Marie France Veron
Chief Human Resources Officer
Pain points

What are the challenges of the hotel industry in the face of artificial intelligence?

The hotel industry faces several operational challenges: pressure on teams, increasing customer requirements and the multiplication of digital tools. Generative artificial intelligence now makes it possible to provide concrete answers to these challenges.

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1

The operational overload of teams

Responding to emails, managing customer requests, producing content or analyzing data takes a considerable amount of time for teams.

AI makes it possible to automate some of these tasks while improving the quality and speed of response.

2

Insufficient use of customer data

Hotels have a lot of data (CRM, PMS, customer reviews, reservations) but they are often under-exploited.

AI makes it possible to analyze this information more quickly to better understand customers and improve decisions.

3

Customizing the customer experience at scale

Customer expectations are rising, but teams don't always have the time to personalize every interaction.

Generative AI can assist teams in writing responses, preparing offers, or analyzing customer feedback.

Our Expertise

Training, support and deployment of artificial intelligence in companies.

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Customized AI training for the hotel industry

Acculturation show & vocational workshops

AI Sisters accompanies hotel groups and independent hotels With artificial intelligence training for the hotel industry, adapted to the professions and operational challenges of the sector.

AI training & workshops for the hotel industry:

  • AI show: conferences and acculturation sessions at theartificial intelligence in the hotel industry
  • Practical workshops: concrete use cases for hotel teams (reception, customer relations, hotel marketing, revenue management, operations...)

✓ Trainings AI for hotel teams

✓ Concrete use cases ofAI in the hotel industry

✓ Experts AI & hotel sector

Discover our AI courses

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Development & AI agents for the hotel industry

Transforming hotel artificial intelligence projects into concrete solutions

The AI Sisters Lab designs and deploys artificial intelligence solutions for the hotel industry, in order to improve operations, customer experience and data exploitation.

3 AI support formats for hotels:

  • AI project evaluation for the hotel industry: feasibility, prioritization and ROI
  • In-House AI Mission: integrated AI experts to structure projects ofartificial intelligence in hotels
  • POC & MVP (6 weeks): AI agents, automations and optimization of hotel operations
  • ELORA : the business AI agent platform dedicated to hotels and hotel groups

✓ Solutions AI for hotels

✓ Optimization ofhotel guest experience

✓ Rapid deployment of solutions forartificial intelligence in the hotel industry

Discover the AI Sisters Lab

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AI use cases:

Hotel industry

Hotel industry

Automating hotel guest emails

Automatically respond to customer emails before, during and after the stay.

The AI analyzes frequent requests (schedules, parking, parking, check-in, restaurant, services) and generates personalized responses for reception teams.

✓ reduction in time spent on emails

✓ faster responses to customers

✓ teams released for the reception

Hotel industry

Smart response to customer reviews

Analysis and automatic response to Google, Booking and TripAdvisor reviews.

AI identifies trends in customer reviews and helps teams respond quickly with personalized messages.

✓ improving online reputation

✓ time savings for marketing teams

✓ better understanding of customer expectations

Hotel industry

AI hotel revenue management assistant

The AI analyzes the Reservation data, seasonality, demand trends and competitor prices To help teams adjust their rates more quickly.

She assists revenue managers in Performance analysis, opportunity detection and the preparation of pricing decisions.

✓ Quick analysis of booking data

✓ Helps to optimize rates

✓ support for revenue management teams

case Customers

How we integrated Artificial Intelligence into their organization, from training to tool development.

See all customer cases

Hospitality

Hospitality AI training: how The Hoxton transformed its teams in Europe with AI Sisters

The Hoxton called on AI Sisters to train its hotel teams in Europe: Vienna and Florence. AI show and tailor-made practical workshops, adapted to the professions of the charming hotel industry.

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The Hoxton

Hospitality

Hospitality AI training: Hively trains more than 100 employees in generative artificial intelligence!

Hively: generative AI program for more than 100 employees, with hotel use cases (operations, customer, marketing, management), prompting techniques and a practical workshop to strengthen performance and digital transformation.

See more

Hively

Hospitality

Our AI show at the Plaza Athénée

AI Sisters accompanied the Plaza Athénée teams in an immersive exploration of the opportunities offered by generative AI. Instant menu translation, optimization of food costs, automation of financial forecasts... So many concrete cases tested to improve the customer experience and refine internal strategies. A life-size demonstration of AI as a strategic ally in the service of hotel excellence.

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Plaza Athénée

Hospitality

Our AI training for Accor in Cancún: business immersion for 80 international salespeople

AI Sisters accompanied Accor in an immersive AI training in Cancún. For 4 days, 80 sales managers discovered how to integrate artificial intelligence into their business practices. On the agenda: keynote, workshops, creation of AI assistants, and a roadmap for the future. An exemplary case of corporate AI training aligned with business challenges.

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Accor

Hospitality

Our AI show at Maison Pariente

As part of its strategic development, the high-end hotel group Maison Pariente has entrusted AI Sisters with the design and animation of an immersive AI show. Objective: to make generative artificial intelligence, useful and activatable in all the group's key businesses. Result: a day of training rooted in the reality of the field, 100% hotel use cases, immediate adoption by the participants.

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Maison Pariente

Hospitality

Our AI show in Le Meurice: AI training for the luxury hotel industry

Customized AI training at Meurice, an emblematic palace of the Dorchester Collection. Use cases applied to the challenges of luxury hotels: customer personalization, feedback analysis, intelligent planning, internal communication. An intervention by AI Sisters, between innovation and refinement.

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Le Meurice

Hospitality

Our AI Show for the Hotel du Collectioneur — The Gate Collection hotel

AI Sisters trained the teams at Hotel du Collectioneur, an emblematic establishment of The Gate Collection group, to integrate artificial intelligence at the heart of their hotel activities. During two days of training and workshops, employees were introduced to the uses of Generative AI to meet the specific challenges of the sector: multilingual content generation, creation of a service assistant, analysis of customer feedback, evaluation of applications, evaluation of applications, design of advertising images, and automation of marketing campaigns. This approach has already made it possible to optimize their working methods and to open up new perspectives to strengthen their excellence and competitiveness in the luxury hotel industry.

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Hotel du Collectioneur, The Gate Collection Hotel

Hospitality

Our AI show at Paris Society

Paris Society is exploring the potential of artificial intelligence to strengthen its excellence and offer an unparalleled customer experience. From writing internal emails to optimizing customer responses, including summarizing meetings and analyzing data, AI supports teams on a daily basis. This strategic ally improves operational efficiency while respecting the group's unique DNA, confirming its commitment to combining innovation and premium expertise.

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Paris Society

Hospitality

Training of the Innovation team at Accor

AI Sisters recently conducted a training course on artificial intelligence for the Accor Innovation Lab team, aimed at introducing the fundamentals of generative AI and its applications in the hotel industry. The program covered the use of ChatGPT, the art of prompting, the daily integration of AI to improve efficiency, optimizing internal operations, brainstorming to create innovative concepts for hotel rooms, and automating customer service. This collaboration has opened up new perspectives for the use of AI in the sector, with the aim of implementing these tools in Accor's internal processes.

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Formation de l'équipe Innovation chez Accor

Accor

Certified and funded training courses by your OPCOs.

AI Sisters is a Qualiopi certified training organization in order to offer you training courses that meet the most demanding quality standards.

Training courses are therefore eligible (in whole or in part) for the skills development plan and therefore for financing by OPCOs, employers, FNE etc...

Qualiopi certification
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FAQS

The answers to all your questions about our methods of integrating AI in business.

Methodology, business AI workshops, personalized AI training, AI agents: discover how we help companies adopt AI effectively.

How do AI Sisters courses work?

Recognized as the French reference in artificial intelligence training, AI Sisters transforms AI learning into an engaging and immediately useful experience.Each session starts with a immersive show of acculturation to artificial intelligence, followed bycustom AI business workshops, focused on concrete use cases of your teams.Thanks to our exclusive method, we're giving back AI accessible, operational and impacting for all employees.

What is your method for integrating AI into business?

We have developed a revolutionary method: Starting with a phase of training and acculturation, followed byworkshops per department for the identification of automations, and concluding with the development of tailor-made AI tools.It's an approach fun Which translates to corporate shows, highly appreciated by employees.

How do AI business workshops work at AI Sisters?

Les AI business workshops allow teams to test AI on concrete use cases, specific to their job.Each workshop is adapted to the needs of the services marketing, sales, HR, back office, finance, finance, legal, creative, customer support, etc.Purpose: identify the right AI tools and integrate them effectively into the daily lives of teams.

Are your courses face-to-face or remotely?

We give priority to face-to-face training, to promote interaction and practice. But we also offer all our distance courses, by videoconference, to guarantee accessibility and flexibility to all teams, wherever they are.

How does AI Sisters develop custom AI tools?

Our team, made up of specialized developers from the best engineering schools in France and the United States, uses an agile approach to develop custom AI tools, responding precisely to your needs and objectives.

Who leads the AI courses at AI Sisters?

Each AI training is animated by one of our 40 experts trained in the AI Sisters method, combining AI expertise, andBusiness experience and pedagogical excellence. An essential trio for useful, concrete and sustainable training.

How long does it take to develop an AI agent?

The development of AI Agents may vary from 10 days for simple automation at 3 months for more complex projects. Larger projects may require more time.

The blog AI Sisters generative AI in business.

Find our news, analyses and content to understand the challenges of artificial intelligence in business.